top of page

We Help

Startups

Small Teams

Small Businesses

Do Big Things

affinityUX is your partner in crafting

exceptional customer experiences

through user research.

Ready to make a plan or still exploring options?

Meet with a member of our team 
to find the right fit for you.

Web Audit

1 week

Identify what's stopping conversions, find solutions, and build your data-driven plan for success.



 

Benefits:

  • Increase web traffic

  • Increase conversions (sign ups, bookings, subscriptions)

  • Take your website from usable to delightful.

Includes:
   ✔ Full Website Analysis
   ✔ Step-by-Step Redesign Guide
   ✔ BONUS Marketing Playbook

BEST VALUE

Research Sprint

3–4 weeks

Take the risk out of your decisions by anchoring them in proven customer needs.

Benefits:

  • Discover customer problems

  • Increase retention by improving your customer experience

  • Increase sales by discovering key customer objections and how to overcome them

Includes:

   ✔ Comprehensive Research Report


   ✔ Detailed Customer Personas


   ✔ Feedback from Real Target Customers
   ✔ BONUS Marketing Playbook

SERVICES

Innovation Sprint

4–5 weeks

Cut through the guesswork and test new ideas with real customers using Google Design Sprint 2.0, a proven system used by expert firms worldwide.

 

Benefits:

  • Capture feedback on early designs or messaging—before investing resources

  • Increase team focus and efficiency

  • Put your solution in the hands of the people who matter most

Included Research Sprint plus:

   ✔ Tested and Improved Solution
   ✔ Additional Research Report 

SERVICES

How Can We Help?

"The free discovery call was so valuable that I was willing to pay for it on its own.”
 

- Alex, Program Director at a Psychotherapy Clinic

"I went from hating my website to being proud to present it.
 

I was most amazed at how they distilled my thoughts and ideas and kept them intact as they elevated them and reduced friction for my customers."

- Evan, Founder of a Massage Therapy Clinic

affinityUX’s ability to articulate and anchor on user needs is exceptional

Their interview questions delve deep, uncovering the authentic needs of users to improve the product. They are a true asset to any team. I welcome the opportunity to collaborate with them again.”
 

~ Eli, Senior Product Designer

TESTIMONIALS

5

Even After Your Project is Complete, 

We Provide Continued Support

Our commitment extends beyond delivery.

We offer flexible support plans and regular check-ins, ensuring you have the ongoing guidance you need to convert and retain more customers.

4

Get Actionable Insights & A Clear Path Forward


Receive a Critical Path Report that your most important next steps to improve offerings and increase sales.



As a bonus, you’ll get a tailored Marketing Playbook, outlining actionable experiments and proven practices to achieve your goals.

Launch Your Project with Confidence
 

We'll define a winning plan that leverages your team’s insight without creating more work for them.



 

We handle the research and analysis so you can focus on what you do best – running your business.  

3

Start with a Free Discovery Call
 

You have a vision, but something is getting in the way.

We'll start by asking questions to clarify your unique goals and challenges.

Receive a Tailored Proposal to Drive Your Sales
 

We'll make a targeted research plan that gives you the greatest impact for your budget.

2

1

Ready to Transform
Your Customer Experiences?

APPROACH

What to Expect

Can't Find What You're Looking For?

Fill out this quick contact form and we will get back to you as soon as we can!

Looking to learn more about one of our service offerings?

 

Click here to book a free discovery call with a member of our team.

bottom of page